Dimension 1 Dimension 2 Dimension 3
5 e-Competence areas (A-E) 40 e-Competences identified e-Competence proficiency levels identified for
each competence (related to EQF levels 3-8)
e-1 e-2 e-3 e-4 e-5
A. PLAN
A.1. IS and Business Strategy Alignment
Proficiency Levels
Knowledge Examples
Skills Examples
A.2. Service Level Management
Proficiency Levels
Knowledge Examples
Skills Examples
A.3. Business Plan Development
Proficiency Levels
Knowledge Examples
Skills Examples
A.4. Product/ Service Planning
Proficiency Levels
Knowledge Examples
Skills Examples
A.5. Architecture Design
Proficiency Levels
Knowledge Examples
Skills Examples
A.6. Application Design
Proficiency Levels
Knowledge Examples
Skills Examples
A.7. Technology Trend Monitoring
Proficiency Levels
Knowledge Examples
Skills Examples
A.8. Sustainable Development
Proficiency Levels
Knowledge Examples
Skills Examples
A.9. Innovating
Proficiency Levels
Knowledge Examples
Skills Examples
B. BUILD
B.1. Application Development
Proficiency Levels
Knowledge Examples
Skills Examples
B.2. Component Integration
Proficiency Levels
Knowledge Examples
Skills Examples
B.3. Testing
Proficiency Levels
Knowledge Examples
Skills Examples
B.4. Solution Deployment
Proficiency Levels
Knowledge Examples
Skills Examples
B.5. Documentation Production
Proficiency Levels
Knowledge Examples
Skills Examples
B.6. Systems Engineering
Proficiency Levels
Knowledge Examples
Skills Examples
C. RUN
C.1. User Support
Proficiency Levels
Knowledge Examples
Skills Examples
C.2. Change Support
Proficiency Levels
Knowledge Examples
Skills Examples
C.3. Service Delivery
Proficiency Levels
Knowledge Examples
Skills Examples
C.4. Problem Management
Proficiency Levels
Knowledge Examples
Skills Examples
D. ENABLE
D.1. Information Security Strategy Development
Proficiency Levels
Knowledge Examples
Skills Examples
D.2. ICT Quality Strategy Development
Proficiency Levels
Knowledge Examples
Skills Examples
D.3. Education and Training Provision
Proficiency Levels
Knowledge Examples
Skills Examples
D.4. Purchasing
Proficiency Levels
Knowledge Examples
Skills Examples
D.5. Sales Proposal Development
Proficiency Levels
Knowledge Examples
Skills Examples
D.6. Channel Management
Proficiency Levels
Knowledge Examples
Skills Examples
D.7. Sales Management
Proficiency Levels
Knowledge Examples
Skills Examples
D.8. Contract Management
Proficiency Levels
Knowledge Examples
Skills Examples
D.9. Personnel Development
Proficiency Levels
Knowledge Examples
Skills Examples
D.10. Information and Knowledge Management
Proficiency Levels
Knowledge Examples
Skills Examples
D.11. Needs Identification
Proficiency Levels
Knowledge Examples
Skills Examples
D.12. Digital Marketing
Proficiency Levels
Knowledge Examples
Skills Examples
E. MANAGE
E.1. Forecast Development
Proficiency Levels
Knowledge Examples
Skills Examples
E.2. Project and Portfolio Management
Proficiency Levels
Knowledge Examples
Skills Examples
E.3. Risk Management
Proficiency Levels
Knowledge Examples
Skills Examples
E.4. Relationship Management
Proficiency Levels
Knowledge Examples
Skills Examples
E.5. Process Improvement
Proficiency Levels
Knowledge Examples
Skills Examples
E.6. ICT Quality Management
Proficiency Levels
Knowledge Examples
Skills Examples
E.7. Business Change Management
Proficiency Levels
Knowledge Examples
Skills Examples
E.8. Information Security Management
Proficiency Levels
Knowledge Examples
Skills Examples
E.9. IS Governance
Proficiency Levels
Knowledge Examples
Skills Examples